Verbamor
Legal

Privacy Policy

Last updated: October 14, 2026

This policy explains how STIQ Digital ("STIQ Digital," "we," "us") collects, uses, and shares information when you use the Verbamor app and website (the "Service"). Verbamor is built around your lesson content (recordings, notes, and the flashcards made from them), so we want to be clear about exactly what happens to that data. Questions? Email legal@verbamor.com.

1. Information we collect

Content you provide

  • Lesson audio recordings you capture in the app, which will typically include your voice and your tutor's voice;
  • Notes, text, and translations you paste, type, or generate;
  • Flashcards and study data derived from that content: decks, review history, scheduling, and mastery statistics;
  • Learning settings such as target language, level, and goals.

Account information

If you sign in with Apple or Google, we receive your name (or Apple's private relay identifier), email address, and an authentication token. We never see your Apple or Google password. You can also use the app without an account, in which case your data is tied to an anonymous device identifier.

Collected automatically

  • Device and app data: device model, OS version, app version, language, time zone, and general (city-level) location inferred from IP address;
  • Usage data: screens viewed, features used, review sessions, and similar product events;
  • Crash and diagnostic data: crash logs and performance metrics;
  • Attribution data: which ad or campaign brought you to the app, via mobile attribution partners.

Purchases

Subscriptions are processed by Apple or Google. We receive subscription status (active, trial, cancelled) and anonymized transaction identifiers, never your payment card details.

2. How we use your information

  • To run the Service: transcribe your recordings, extract vocabulary, build flashcards, generate pronunciation audio and card imagery, sync your decks across devices, and schedule your reviews;
  • To maintain and improve the app: debug crashes, understand which features are used, and develop new functionality;
  • To communicate with you: service messages (always) and marketing emails about new features (only with an unsubscribe link in every message, see Section 8);
  • To measure marketing: understand which campaigns bring in users;
  • To protect the Service: prevent fraud, abuse, and security incidents, and comply with law.

We do not sell your lesson content, and we do not use your recordings, notes, or flashcards to train our own or third-party AI models. Content sent to our AI providers is processed under agreements that prohibit them from training on it.

3. Where your data lives

Your content is stored in the cloud on our servers (hosted in the United States) so your decks sync across devices and survive a lost phone. Recordings are stored until you delete them or your account. You can delete individual recordings, cards, or decks in the app at any time.

4. AI processing

Verbamor's core features are powered by third-party AI providers acting as our processors. Depending on the feature, your content may be sent to:

  • Anthropic: understanding lesson content and generating flashcards;
  • OpenAI: transcription and card generation;
  • Google: translation and language processing;
  • ElevenLabs: text-to-speech pronunciation audio.

These providers process your content only to deliver the requested feature, under contracts restricting further use. The specific providers may change; this policy will be updated when they do.

5. Verbamor in ChatGPT and Claude

You can ask ChatGPT or Claude for Verbamor study cards. This section covers what we get when you do. Verbamor in ChatGPT and Claude explains how it works.

What the assistant sends us

When you ask for Verbamor cards, the assistant sends us only the cards it wrote for you: the language, a short title, up to 50 words or phrases with English meanings and example sentences, and up to 20 grammar notes. Grammar cards may come from mistakes in your practice, but the assistant writes a new example sentence for each one. It doesn't send us what you wrote.

We don't receive your conversation, your messages, your name or your email address. ChatGPT may attach your general location or language to a request; we don't read, store or log it. We note which assistant made the pack. Before we store a pack, we drop any card that holds a link, a social media handle, an email address or a phone number.

Limits that stop abuse

  • Request counters: we count requests so one person can't flood the service. For ChatGPT we count by an anonymous ID that ChatGPT gives each of its users. Claude sends no ID, so all Claude requests share one counter. Anything else is counted by the network address it came from. IDs and addresses are stored only as one-way hashes made with a secret key, in counters we delete after 7 days. The pack page on verbamor.com counts views by network address the same way, with a hash that changes every day.
  • Server logs: for the first weeks after launch, our server log also notes, for a small sample of requests, the name of the program that sent it and the first three parts of its network address (never the full address). We use this to check that requests come from where they say. Our logs never hold the text of your cards.

Pack codes and links

Each pack gets a code and a link. Anyone with the code or the link can see its cards, so the assistant is told to leave personal details out. Packs are deleted 30 days after they're made.

If you save a pack to your Verbamor account, your account keeps its own copy of the cards until you delete them or your account. Making full cards from a saved pack in the app uses the AI providers in Section 4. They get each word and its example sentence.

6. Recordings of other people

Lesson recordings usually capture your tutor's voice. You are responsible for obtaining any consent required by law before recording. If you are a tutor whose voice appears in a user's recording and you want it removed, contact us at legal@verbamor.com and we will work with you and the account holder to address it.

7. Sharing your information

We share data only with:

  • AI providers listed in Section 4, to power app features;
  • Infrastructure providers: cloud hosting, storage, and authentication (including Apple and Google sign-in);
  • Analytics and diagnostics providers: product analytics (e.g. Mixpanel/Amplitude-class tools), crash reporting (e.g. Sentry/Crashlytics-class tools), and ad-attribution partners. These receive device, usage, and attribution data, not your recordings, notes, or flashcards. On this website, our ad-measurement partners are Meta (the Facebook Pixel) and Google (Google Ads); Section 14 says what they get and when. In the iOS app, our ad-measurement partner is Meta: the app tells Meta it was installed and opened, and our subscription provider tells Meta when you start a trial or subscribe. Your device’s advertising ID is sent only if you tap Allow when iOS asks to track you;
  • Legal recipients: when required by law, to protect rights and safety, or as part of a merger, acquisition, or asset sale (in which case this policy continues to apply to your data and we will notify you of any change in ownership).

We do not sell your personal information for money. Sharing device-level data with ad-attribution partners may qualify as a "sale" or "share" under some US state laws; Section 10 explains how to opt out.

8. Marketing emails

If we have your email address, we may send occasional emails about new features and tips. Every marketing email includes an unsubscribe link, and opting out never affects service emails (receipts, security notices, policy changes).

9. Data retention and deletion

  • Your content and account data are kept while your account is active.
  • You can delete individual items (recordings, cards, decks) in the app at any time.
  • When you delete your account (Settings → Delete account) or email us a deletion request, your content and personal data are deleted from our systems within 90 days, except where we must retain limited records for legal, security, or accounting purposes.
  • Anonymous-mode data lives on your device and is removed when you delete the app.
  • Study packs from ChatGPT or Claude: 30 days.

10. Your rights and choices

Depending on where you live (including under US state privacy laws such as the CCPA/CPRA, and the GDPR if you use the app from the EEA or UK), you may have the right to:

  • Access a copy of your personal data;
  • Correct inaccurate data;
  • Delete your data;
  • Port your data in a usable format;
  • Opt out of targeted advertising or the "sale"/"sharing" of personal information;
  • Not be discriminated against for exercising these rights.

Exercise these rights in the app (export and deletion) or by emailing legal@verbamor.com. We respond within the time required by applicable law and may need to verify your identity first. You can also limit ad tracking at the OS level: on iOS, decline the App Tracking Transparency prompt or enable Settings → Privacy → Tracking restrictions; on Android, delete or reset your advertising ID.

If you are in the EEA or UK, our legal bases are: performance of our contract with you (running the Service), legitimate interests (analytics, security, improvement), and consent (marketing, ad tracking). You may lodge a complaint with your local supervisory authority.

11. Security

We protect your data with encryption in transit, encrypted storage, access controls, and vendor agreements. No system is perfectly secure; if a breach affects your personal data, we will notify you and regulators as required by law.

12. Children

Verbamor is not directed at children under 13 (or under 16 where local law sets a higher threshold), and we do not knowingly collect personal data from them. If you believe a child has provided us data, contact us and we will delete it.

13. International users

We are based in the United States and process data there. If you use the Service from elsewhere, your data is transferred to the US, which may have different data-protection laws than your country. Where required, we use appropriate safeguards for such transfers.

14. This website

This section is about verbamor.com itself, not the app.

  • Always on, no cookies: we count page views and clicks on our own links to see which pages are useful. This measurement sets no cookies and records no IP address, no device name and nothing that identifies you. We keep it for 400 days.
  • Only with your permission: two ad-measurement tags, the Meta (Facebook) Pixel and the Google Ads tag. They tell us which of our ads bring people to the app, and let us show ads to people who visited this site. Each one sets a cookie and sends your IP address to its company. Both receive the pages you view here and when you tap a button to the App Store. Meta also hears when you open a free tool or download a handbook. If you are in the EEA or the UK, we ask first and load nothing until you accept. If you decline, or you ignore the question, neither tag ever loads.

To change your answer, clear this site's data in your browser settings. We will ask you again on your next visit.

15. Changes to this policy

We may update this policy as the Service evolves. For material changes we will notify you in the app or by email before they take effect, and update the date above.

16. Contact

STIQ Digital · legal@verbamor.com

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